Terms of service

Please note, by making a purchase you have agreed to our store policies and terms and conditions. Thank you for visiting our store!

I) Payment Policy:

•      Payments can be made by Paypal or major credit cards including Visa, MasterCard, American Express, and Discover. All credit cards will be process through Shopify's secure on-line terminal.

I.A) PayPal Payment Policy

•  Please note as per Paypal's policy BrickShell Cases will only ship out orders with payments that have been verified by Paypal. If you are sending a payment that is unverified or unregistered from Paypal we will cancel it and ask that you send it again using an account that has been verified by Paypal. If your address is unconfirmed we will email you and will only ship your order out after you have emailed back confirming with us your shipping address.

II) Returns Policy:

• BrickShell Cases will accept returns for refund or exchange within 30 days of you receiving your package. You must contact us first at info@brickshellcases.com before a return order can be processed.
• We will ONLY accept returns when the item(s) have not been opened. Return item(s) must be kept and shipped in the same condition as when received by the buyer.

• For orders with free shipping please note we will refund the full purchase amount MINUS the shipping paid by us to ship the item(s).
• In order to expedite the return process please include your name, email address, order number / RMA number along with the returned shipment. Brickshell Cases will not be responsible for any delays in the return process caused by missing information.

• Merchandise paid with Paypal will be refunded through Paypal. Merchandise paid with credit card will be refunded to the credit card. Refund payment will be made ONLY after returned item(s) have been received and inspected. Please note all merchandise will be refunded in full MINUS shipping and handling as well as any taxes associated with the shipping and handling. Brickshell Cases can't refund shipping and handling since item(s) have already been shipped. Buyer is also responsible for the return freight cost.  Please keep this in mind when returning.

•  Exchange of merchandise will be made ONLY after returned item(s) have been received and inspected. Please note any merchandise will be credit in full MINUS shipping and handling as well as any taxes associated with the shipping and handling. BrickShell Cases cannot credit shipping and handling since item(s) have already been shipped.  Buyer is also responsible for the return freight cost.  There will also be new shipping and handling charges for shipping of exchanged goods. Please keep this in mind when exchanging.
• Additional terms & conditions can be found in our return policy page.

 

III) Sales Tax:

 

•      US Sales Taxes - Products sold by Brickshell Cases and shipped to destinations in Texas, are subject to sales tax.  Brickshell Cases does not collect sales taxes for destinations outside of Texas at this time.  The buyer maybe responsible for paying local use or sales taxes.  Please check with your local authorities.

 

•     How is sales tax calculated - State laws requires us to calculate sales tax on the total selling price.  The total selling price of an order will generally include summary prices of each item, shipping and handling charges, discounts and gift-wrap charges.

 

•      Tax rate - The rates that applied to your order will generally be the combined state and local rate for the address where your order was shipped.  Please note, the sales tax rate applied to your order may be different for an order shipped to your home address than it is for an order for the very same items shipped to your work address.  Our store software will uses sales tax rates from a leading tax rate service provider.

 

IV) Privacy Policy

 

• Use of Information - At Brickshell Cases we are committed to protecting your privacy. We will not collect any personal information about you except when specifically and knowingly provided by you. We use the information you provided only to process orders. Examples of the kind of information we collect include your name, postal address, e-mail address and phone number.

 

• Telephone numbers provided on-line will only be called by Brickshell Cases if there are questions relating to your specific order or by shipping company needing to contact you regarding the delivery of your parcel. Order confirmation as well as shipment confirmation will only be sent via email.  

 

• When you provide us with information about yourself while purchasing our products or registering for our services, you agree to allow us to place you on our customer list and send you communications via e-mail about special offers, new products, and/or new services. If you would prefer to opt out on any promotional offers, new products or services please send us an email at info@brickshellcases.com. Personal information maybe be updated or removed at any time by contacting us.

 

•   Disclosure of Information - We do not sell, rent or trade our customer information to any third parties. At times, we may provide aggregate statistics about our customers, sales, traffic patterns, and related Web site information to reputable third-party vendors. These statistics, however, will not include any of our customer’s personal information.

 

•   Your Consent - You must be 18 years or older to make a purchase or set up an account with brickshellcases.com. By using our web site, you agree to our collection and use of personal information as detailed in this policy. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it to others.

 

Brickshell Cases does not and will not sell, trade or rent your personal information to others.